Privacy Policy
Last updated: 07.06.2025
Orintir (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, and AI-powered tools.
1. Information We Collect
We collect the following types of information when you use our services:
User inputs and conversations – content you provide when interacting with our AI systems and tools.
Contact information – such as your name, email address, or phone number, when you reach out or sign up.
Payment information – when you make a purchase or subscribe to a service.
Technical data – including browser type, device, and IP address, collected automatically for analytics and security purposes.
2. How We Use Your Data
We process your information for the following purposes:
To provide and operate our AI-based automation and communication services.
To improve our models, products, and user experience.
To offer customer support and respond to your inquiries.
For marketing and communications, if you have opted in.
To comply with legal obligations and maintain security.
3. Third-Party Services
We work with trusted partners that help us deliver and enhance our services, including:
Go High Level (CRM and automation)
OpenAI (AI model processing)
Grok (AI tools)
Twilio (communication infrastructure)
Some of these providers (such as OpenAI and Twilio) may process data outside the European Economic Area (EEA), particularly in the United States.
In such cases, transfers are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards to ensure GDPR compliance.
4. Data Retention
We retain your data for as long as your account remains active.
When you delete your account or request deletion, we permanently remove or anonymize your personal data, unless required to retain it for legal or compliance purposes.
5. User Rights
As a user, you have the right to:
Request deletion of your personal data.
Opt out of marketing communications at any time.
If you are located in the European Union, you may also have additional rights under the GDPR, such as access, correction, restriction of processing, and data portability.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We implement reasonable and appropriate measures to protect your personal data, including:
Encryption during transmission and storage.
Access controls and restricted permissions for authorized personnel only.
Regular monitoring and updates to prevent unauthorized access or misuse.
7. International Data Transfers
While Orintir itself does not transfer personal data outside the EEA, certain third-party processors (e.g., OpenAI, Twilio) may do so under appropriate legal safeguards such as EU Standard Contractual Clauses (SCCs).
8. AI Data Handling
Orintir does not use client data for AI model training or improvement.
However, OpenAI, as a third-party provider, may process user inputs in accordance with its own privacy policy and data handling standards.
We recommend reviewing their policies for further details.
9. Cookies and Analytics
Our website may use cookies or analytics tools to measure usage, improve performance, and personalize content.
You can disable cookies in your browser settings if you prefer not to be tracked.
10. Legal Basis for Processing (GDPR)
We process your personal data based on one or more of the following legal grounds:
Your consent (for marketing and communications).
The performance of a contract (to provide requested services).
Our legitimate interests (to improve products and ensure security).
Legal obligations (for compliance and record-keeping).
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any significant changes will be reflected by updating the “Last updated” date above.
We encourage you to review this page periodically.
12. Contact Us
If you have any questions or privacy-related concerns, please contact:
Orintir
Venusstraat 7, Belgium
Email: [email protected]
